Returns & Exchanges

At Imaginables Australia, we want you to be completely satisfied with your cutting-edge electronics. If your purchase doesn't meet your expectations, our streamlined return process ensures a quick resolution within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the 'Order History' tab to submit a formal return request for your electronic device.

• 2.
  Secure Packaging

  Place the item back in its original manufacturer packaging with all included cables, manuals, and accessories to ensure full refund eligibility.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your shipping carton.

• 4.
  Technical Inspection & Refund

  Once our technicians verify the unit's condition, your refund or exchange will be processed to your original payment method within 5 business days.